Shipping & Returns

Shipping

Alliance Brew Gear uses the United States Postal Service and UPS as its preferred shipping methods to the USA and Canada. Please choose your desired method of shipment at checkout. We will do our best to honor your choice but reserve the right to select a different shipping method that may be faster or more economical. For destinations outside of the USA and Canada, please contact us for more information. Note: All Import Duties and Customs fees are the responsibility of the buyer.

Returns

Alliance Brew Gear strives to offer a customer experience just as innovative as the game changing appliances we sell. We lead with integrity and want to make sure the Alliance Brew Gear products you purchase truly meet your needs. If you are not completely satisfied, or simply do not need the purchased product(s), let us know and we will work to make it right. All Alliance Brew Gear products come with a 50-day return guarantee. NOTE: Unfortunately, we are unable to cover return shipping costs. The return shipping fee will be deducted from your final reimbursement. Three Simple Steps:
  1. Email Alliance Brew Gear Customer Service at info@alliancebrewgear.com with your order number to receive a pre-paid return label. (again, this will be deducted from your final reimbursement)
  2. Repack the item(s) in the original packaging. Be sure to include all components of the items you wish to return along with a copy of your invoice. If the original packaging or invoice is compromised please contact us directly for further assistance.
  3. Once the package is safely and securely packed, please print the pre-paid return label and tape to the outside of the shipping carton, then drop it off at the nearest appropriate shipping location. Please note the shipping company on the pre-paid label and drop the pack off with the correct shipper.